Refund Policies

We understand plans change, but we also hope you’ll make camp a priority as you schedule summer activities and vacations! Payments for Pre-Camp Programs, Hale Day Camp, Hale Adventure Camp, Hale Mountain Biking Camp, and Hale’s Youth Leadership Development Programs (LDPs) are subject to the following terms and conditions for the 2025 season. 

Each registration requires a non-refundable down payment of $150 (Pre-Camp Programs) or $300 (Summer Camps and Leadership Development Programs). This down payment is required per camper, per session.  

• Until March 19, 2025, regular payments (except non-refundable down payments) are fully refundable.
• After March 19, 2025, all payments are non-refundable.
• Any remaining balance is due in full by May 15, 2025.

If space is available, session transfer requests will be honored at no cost through Jan. 15, 2025. Any transfer requests after Jan. 15 will be charged a $25 fee per transfer. A transfer is defined as a change in program or session and includes waitlist-related adjustments, e.g. dropping a camper’s enrollment in one session because space became available in a preferred session for which they were on a waitlist.

Please note that campers who do not register for buses or complete all paperwork required to participate are not permitted to attend camp. Hale does not issue credit or offer “make-up days” for missed time at camp. 

A full refund will be issued for any School Vacation Days registration canceled at least 14 days prior to the program start date. Tuition and transportation fees are non-refundable within two weeks of the start date.

Each Season Pass purchase includes a non-refundable administrative fee of $50. Regular payments (except non-refundable administrative fees) are fully refundable until May 24, 2025. Starting May 25, 2025, all payments are non-refundable.

Swimming Lessons are fully refundable until 14 days prior to their respective start dates. Lessons are transferable within two weeks of their respective start dates. Lessons are non-refundable and non-transferable as of their respective start dates. Please note that lessons are held rain or shine. In the event of temporary waterfront closure (due to extreme weather or other unforeseen circumstances), credit is issued to a household’s account for any lesson(s) canceled by Hale.

South Beach Day Passes are non-refundable.

Annual memberships are non-refundable. Membership proceeds support the people, place, and programs that make Hale’s work possible, and we sincerely appreciate your investment in our effort to impact lives.

Public events that appear on Hale’s Events Calendar are eligible for refunds up to 30 days before the event and are non-refundable after that time. Eventbrite’s fees are nonrefundable. For events with multiple instances, transfers may be possible at least 1 business day before the event. Public event registration fees may not be credited toward Hale’s programs.